Claims Information


The Old Republic Insurance Company of Canada’s Claims Department is like none other.

Our Team of Claims Professionals has an average tenure of 20 years in the Claims Industry and is specifically trained to deal with the complexities of Trucking Industry losses. We immediately respond to all claims whether they are auto liability, physical damage, cargo, or liabilities arising out of your business operation.

Through our relationship with the Great West Casualty Company in the United States we afford expert response North America wide.

Loss adjustment begins with the initial contact to Claims Processors by way of the 24/7 Claims Reporting Hotline. Our Claims Processors are fully trained to respond to emergency situations or potentially critical losses. The Claims Manager or Senior Claims Adjusters at ORICC are contacted to confirm the nature of the response needed, in one situation an Environmental Team may be called to handle a spill, in another situation an adjuster, engineer and a lawyer may be called in the event of a serious injury incident. All losses are extremely different as are the required responses to minimize loss exposure and return the Client to normal business function as quickly as possible. All claims should be reported to us immediately, the sooner you report claims the sooner we can respond and provide the level of service and protection you have been promised.

We are with you throughout the life of every claim and communicate directly with you and your Broker when significant developments occur.

When you or your driver is not at fault for an accident, Great West Subrogation attorneys will provide a courtesy recovery venue should you decide to proceed with reimbursement of your loss.

It is the goal of the ORICC Claims Team to service each and every client with the perfect claims experience, simple as that. We deliver when you need us and remain fully accountable to you. We are truly with you as a partner ... mile after mile®>